Penntorr Health

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services to achieve this. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those people at risk of developing a long-term condition. People were empowered and supported to manage their own health, care and wellbeing needs, and make healthier choices. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met 3 out of 4 national targets for the uptake of childhood immunisations. To support improved uptake of childhood immunisations, the service introduced a proactive booking system whereby appointments for newborn babies were scheduled by the service, with parents informed of the details, operating on an opt‑out basis.

The service’s performance was better than the England average in relation to the number of new cancer cases treated resulting from an urgent suspected cancer referral.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.