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Inspection report

Date of Inspection: 14 November 2012
Date of Publication: 13 December 2012
Inspection Report published 13 December 2012 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 November 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

Before people received any treatment they were asked for their consent and the provider acted in accordance with their wishes.

We spoke to three people using the service but their feedback did not relate to this standard.

We asked staff about their understanding of consent. They told us that people arriving at the service had already agreed with their medical practitioner to have laboratory tests undertaken.

Staff confirmed with us that they would not proceed with any tests if people told them they did not want to have them done. They told us they would refer the person back to their medical practitioner so that the practitioner was also aware that the person had not had the tests completed. This meant that people’s rights to consent to treatment and care were promoted and their best interests taken into account.