18 February 2014
During a routine inspection
They told us the dentist explained different treatment options that were available and what the treatment entailed. People told us the service had been professional, reliable and friendly and that they felt the dentists, dental nurses and therapists were skilled.
They told us that they had always been made welcome and were reassured by all of the staff at the surgery. People told us they had signed documentation to give their consent to treatment and that staff checked peoples' medical histories and medication on a regular basis.
When we looked at staff records we saw evidence that the dentists, dental nurses and therapists had been professionally trained to the level their positions required. We also saw that they had completed training in other appropriate courses.
We saw evidence that there was a quality assurance system in place that informed the future performance of the service.