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Beverley House Dental Practice

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Inspection report

Date of Inspection: 28 November 2012
Date of Publication: 3 January 2013
Inspection Report published 3 January 2013 PDF | 82.85 KB

Overview

Inspection carried out on 28 November 2012

During a routine inspection

We spoke with a dentist, a dental nurse, the receptionist and two patients as part of this inspection. Patients told us that they were consulted about the treatment they needed prior to consenting and that they were given a copy of their treatment plan. Patients said that they were satisfied with the treatment they had received. One person told us, �I am a new patient so have not received a survey, but I was very satisfied with the treatment I received yesterday. I had some concerns and the dentist put my mind at rest�.

The premises were accessible to people with mobility problems and we saw that they were maintained in a clean and hygienic condition.

The arrangements in place for the control of infection were robust and instruments were cleaned in a dedicated decontamination room.

The dentists and dental nurses had undertaken various training opportunities to ensure that their continuous professional development (CPD) had been achieved. A dental nurse told us that staff were well supported by the principal dentist.

There had been no compliants received by the practice for a number of years but there was a system in place to deal with complaints if they were received.