- Residential substance misuse service
TLC Rehab
Assessment report published 7 July 2026
Contents
Ratings
Our view of the service
We carried out an on-site assessment of TLC Rehab on 29 and 30 April 2026.
TLC Rehab registered with CQC in September 2024 to provide the regulated activities of Treatment of disease, disorder or injury and Accommodation for persons who require treatment for substance misuse. At the time of our inspection, the service did not have a Registered Manager. However, shortly after our assessment, the provider notified us of a new Registered Manager appointment.
We carried out a comprehensive assessment of all areas of the service. We also specifically reviewed the progress made against a warning notice served on the provider following an inspection in April 2025. This warning notice related to medicines management. The service had addressed the specific areas outlined in the warning notice.
Overall, we found that the service had made improvements in several areas. However, some risks remained and some areas needed further work.
We rated the service as requires improvement. We found breaches of regulations in relation to safe care and treatment, good governance, staffing and fit and proper persons employed.
We took enforcement action as a result of this assessment. We issued warning notices on 11 May 2026 in relation to safe care and treatment, staffing and fit and proper persons employed. The provider is required to become compliant with these warning notices by 20 July 2026.
For those areas where we found a need for improvement, but did not take enforcement action, we have asked the provider for an action plan. This action plan should outline how the provider intends to address the breaches identified and demonstrate sustained improvement.