Imperial Dental Group Limited - Stroud

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breach we found at our inspection on 29 July 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 2 April 2026 we found the practice had made the following improvements to comply with the regulation:

Improvements had been made to the system for ensuring the safety of the X-ray equipment. The practice was currently undergoing renovation which includes installation of new X-ray machines. We were told that as part of the renovation process new critical examination and acceptance tests would be carried out on the new machines and any recommendations actioned. We saw evidence of local rules which had been signed by staff to confirm awareness and understanding. A process was also in place to check for any damage to X-ray films.

Improvements had been made to the system for ensuring staff are up-to-date with required training. Staff told us about and we were shown evidence of an updated system to monitor staff training. This system would identify when staff were due to complete required training.

Improvements had been made to the induction process. Staff told us about the induction process. This was role specific and included ensuring staff were fully prepared for their role. We saw evidence of a completed induction for a newly recruited member of staff.

Improvements had been made to the system for managing referrals to other healthcare providers. We were shown and discussed the current process for ensuring referrals to other healthcare providers are sent and received in a timely manner. We saw evidence of log sheets for this and how they would identify if a referral had gone missing.

A new disability access audit had been completed. Since the previous inspection the service has put arrangements in place to enable staff to access language translation and sign language services.

The practice had also made further improvements:

Staff had implemented a revised deep cleaning programme. This included a cleaning schedule which specified the frequency of cleaning for different areas of the practice and was in line with national guidance.

Improvements had been made to safeguarding procedures. A robust safeguarding policy and procedure was in place to protect people from abuse or neglect. We discussed training requirements for staff and this was in line with national guidance.

A new practice manager had been appointed since the previous inspection. They felt supported by the wider leadership team.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.