You are here

Archived: Graham K Rabin Dental Surgery - St Albans

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 20 February 2012
Date of Publication: 13 March 2012
Inspection Report published 13 March 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider is compliant with this outcome because staff have the information they need to report concerns related to the protection of adults and children to the appropriate authorities.

User experience

We did not receive any comments about this outcome area during our visit to the practice, on 20 February 2012.

Other evidence

Mr Graham Rabin declared the practice was compliant with this outcome, in January 2011, when he applied to register the service under the Health & Social Care Act 2008. At registration, based on the information available to us, we assessed this outcome as compliant.

We identified, during our visit, that staff had access to information about their responsibilities in relation to protecting children and vulnerable adults who may visit the surgery. The information included the local child and adult safeguarding procedures and contact details for the appropriate authorities. From our discussions, with the principal dentist and dental nurse, we identified it was some time since they had received formal training in relation to child protection and the newer protection of vulnerable adult systems. We raised this as an area for further development and the principal dentist has indicated he is actively looking at training provision.

The staff records we reviewed indicated criminal records checks (CRB) were in place for key staff and a risk based approach to reviewing the work history of long standing staff had been taken. The provider is aware that in the future, subject to an assessment of risk, newly appointed staff will require a CRB check before they start work. Staff had access to a whistleblowing procedure which tells them what action they can take if they need to make a disclosure they cannot raise directly with the provider.