Hillton Dentistry Gillingham

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breaches we found at our inspection on 02 December 2025

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

Staff and leaders told us of the systems in place to manage risks for patients, staff, equipment and the premises.

At the inspection on 04 August 2026, we found the practice had made the following improvements to comply with the regulation(s):

Staff told us they were working toward protected time to complete compliance tasks and paperwork; The provider told us they were actively recruiting more staff to facilitate this.

We saw that the actions listed in the fire risk assessment had been completed, such as the fitting of smoke detectors in areas of the practice.

We saw the maintenance of the environment had been completed, this included cracks in the wall and a hole in the ceiling, cupboard and drawer fronts and worktops had been repaired, the heavily soiled suction tube had been replaced, as had the torn operator chair.

We were shown the maintenance log for the cleaning of the wet X-ray film developer and the improved image quality of X-rays taken.

Audits for infection prevention and control and the quality of X-rays taken had been completed again and demonstrated actions and learning points.

We saw the taps in the decontamination room were clean and free from limescale build up. We were shown the process for regular descaling of the taps and sinks in the practice.

We saw rectangular collimators were available for use on the intra oral X-ray units

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.