You are here

Hillton Dentistry Gillingham

All reports

Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 25 December 2012
Inspection Report published 25 December 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 December 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and talked with stakeholders.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Staff received appropriate professional development.

We looked at four staff Continual Professional Development (CPD) profiles and saw that the learning and development needs of staff were identified based on the needs of people who used services.

We saw that staff had a learning and development plan in place based upon discussions and assessments during staff appraisals and supervision sessions, there were plans in place detailing how those needs would be met. This meant that the provider took into account the needs of both staff and people who used the service, when arranging training.

We saw from records that training was arranged in accordance with mandatory and professional requirements for the designated roles and enabled staff to meet their professional registration and development requirements. Staff had received the learning and development opportunities they needed to carry out their role and keep their skills up to date. This meant that people who used the service received treatment and care by staff who were enabled to acquire further skills and qualifications that were relevant to the work they undertake.

We saw that records were kept of the learning and development activities that staff attended.