- Dentist
Victoria Road Practice
Assessment report published 28 October 2026
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 20 October 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Exmouth and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available near the practice.
The practice had 6 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 4 dentists, 3 dental nurses, 3 trainee dental nurses, 2 dental therapists, 1 dental hygienist, 3 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback routinely obtained by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented on the excellent service they received and the professionalism of the team.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.