- Dentist
The Ile Dental Centre
Assessment report published 13 July 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 18 June 2026.
We found the practice had met regulations.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Ilminster and provides NHS and private dental care and treatment for adults and children.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 7 dentists, 5 dental nurses, 3 dental hygienists, the practice manager and the area manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 4 dentists, 4 dental nurses, a practice manager and an area manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
On the day of our inspection, we saw patient feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness, with all written feedback speaking about feeling safe at the practice.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients feedback indicated they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.