• Dentist
  • Dentist

The Dental Barn

Clifton Farm, Camberlot Road, Upper Dicker, Hailsham, East Sussex, BN27 3QG (01323) 325397

Provided and run by:
Mrs. Alison Thompson

Assessment report published 23 March 2026

Judgements

  • Safe

    Regulations met

  • Effective

    Regulations met

  • Caring

    Regulations met

  • Responsive

    Regulations met

  • Well-led

    Regulations met

Our view of the service

We carried out this announced on-site inspection on 18th February 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Hailsham and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 18 staff, of which there were 4 dentists, 5 dental nurses, 2 dental therapists, 3 dental hygienists, 3 receptionists and the practice manager, who is also a registered dental nurse. We gathered feedback from staff and spoke to a range of staff during our inspection, including one of the dentists, 2 dental nurses, a dental hygienist, who is also the practice owner, and the practice manager.

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included,

You receive a first-class service.

Staff are friendly, professional, warm and genuinely care.

Appointments are never rushed.

We feel very well looked after.

Staff are so patient and put you at ease.

This is an excellent practice if you are anxious about dental treatment.

Very helpful and efficient staff, nothing is too much trouble.

I feel I am in safe hands with the staff here.

All 8 commented they would and have recommended the practice to others.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

 

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

 

Patients said when they were prescribed medicines, sufficient information was given.

 

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

 

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.