The Care Quality Commission
  • Dentist
  • Dentist

Archived: Waterlooville Orthodontic Practice

10 Stakes Hill Road, Waterlooville, Hampshire, PO7 7HY (023) 9224 7390

Provided and run by:
Mr Nicholas Turnbull

All Inspections

22 August 2014

During a routine inspection

We spoke with four patients who used the service and observed three patient consultations. All of the patients told us the treatment they had received was excellent.

We found patients were treated with respect. Children were spoken with as individuals and fully involved in discussions relating to their course of treatment. Treatment plans were explained in way that could be understood and patients had opportunities to discuss any concerns or ask any questions.

The practice had systems in place to be able to respond to any emergency that may have arisen.

The practice had policies and procedures in place to help staff understand, recognise and deal with any child or adult safeguarding concerns they may have had. Training in safeguarding adults and children was also provided.

There were appropriate procedures in place to protect patients from the risk of infection

Staff working at the practice had received appropriate professional development and training and were able to obtain further relevant qualifications.

13 March 2012

During a routine inspection

Patients spoke highly of the dental service provided at the Waterlooville Orthodontic Practice. They told us staff were always friendly and helpful. They were provided with verbal and written information about the various treatments, including the costs. This meant that they were able to make informed decisions about their treatment plans.

Patients said they were always pleased with the standard of treatment they received at the practice. Patients were given advice about maintaining good dental health and were pleased with the results of their orthodontic treatment.