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Inspection report

Date of Inspection: 16 January 2014
Date of Publication: 19 February 2014
Inspection Report published 19 February 2014 PDF


Inspection carried out on 16 January 2014

During a routine inspection

We spoke with people who used the service and they told us they were happy with the care they received:

�They tell you exactly what is needed; they are very thorough and concerned�

�They are very good, I have never had any complaints�

"They are excellent, all the staff are very good, very caring".

We found that people were given good information about their care and were involved in decisions about their dental care. People experienced care and support that met their needs and received treatment in a clean and hygienic environment. The provider had quality assurance systems in place.

Staff told us that they felt supported and that the provider was, "A very good employer, very approachable and amenable". We saw that there were good training and development opportunities for staff and good teamwork.

The practice facilities were very well maintained and equipped.