Cygnet Hospital Oldbury

Ratings

• Overall

  Good

• Safe

  Requires improvement

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Cygnet Hospital Oldbury is a 27-bed female PICU and acute service. The service has two wards, Rosa, a 12 bed PICU ward and Emmeline, a 15 bed Acute ward. 

This is a new service, registered 31 July 2024. 

We carried out an on-site assessment on the 2 to 3 April and 7 April 2025 and asked for, and reviewed data related to the assessment.

We carried out this inspection as it was a newly registered service that had not yet been inspected.  We looked at both wards. 

We rated the service as good. The hospital was clean and well maintained. Staff completed risk assessments for patients and updated these regularly. Care plans guided safe practice. People were supported to have choice and control and were involved in planning their care. The wards had enough staff to keep patients safe and meet peoples’ individual needs. People were supported to have choice and control and could give feedback on their care.

However, 

We found two breaches in the legal regulation of safe care and treatment and good governance. The provider did not always detect and control potential risks in the care environment and did not always make sure the equipment and facilities supported the delivery of safe care. Governance processes did not enable staff to identify risk and quality issues and take timely action that led to improvements.

We have asked the provider for an action plan in response to the concerns found at this assessment.