- Dentist
Bucklersbury Dental Studio
Assessment report published 6 July 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 15 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures generally reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Bucklersbury Dental Studio is part of Obex, a dental group provider. The practice is in Hitchin and provides NHS and private dental care and treatment for adults and children.
The practice had limited access for wheelchair users and patients with limited mobility due to the layout and space constraints of the premises. Patients who were unable to access the practice were referred to a nearby practice which was fully accessible.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 16 staff, of which there were 6 dentists, 1 dental hygienist, 2 dental nurses, 2 trainee dental nurses, 4 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of this service
We reviewed feedback from patients received by the practice via online portals. These repeatedly mentioned the caring, gentle and professional behaviour of staff, and the high quality of care received. Patients said they were very happy with the care they received.
Patient feedback provided a positive view of the dental team and care provided by the practice.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.