- Dentist
Greenhill Dental Practice - Weymouth
Assessment report published 1 September 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 22 July 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Weymouth, Dorset and provides private dental care and treatment for adults and children, and NHS dental care and treatment for children.
There was step-free access to the practice, via a removable ramp, and car parking spaces available, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 3 dentists, 6 dental nurses and 2 trainee dental nurses. Reception duties were shared by the nurses. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 3 dental nurses and the 2 nurses covering reception.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 21 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Always very welcoming, appreciate the reminder call. Clean and friendly practice.”
“Excellent care, always a very thorough check made of my teeth and gums.”
“I am a nervous patient and every time they accommodate me at a suitable time, so I don't worry about it all day. Everything is explained in detail, and I am allowed to make my own mind up. I know that at any point and I can raise my hand and the dentist would stop.”
“A professional, caring and friendly practice.”
“Good patient communication, lots of actionable suggestions as to how to improve my dental health.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients told us that when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.