- Homecare service
Enhancing Your Care Limited
Assessment report published 1 August 2026
Contents
Ratings
Our view of the service
Date of assessment: 25 June to 16 July 2026.
Enhancing Your Care Limited is a care at home service. It provides personal care and support to people in their own homes. At the time of our assessment Enhancing Your Care Limited provided support to 2 people. Only one person received support with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
This was the first inspection of the service and we reviewed all quality statements. Our overall rating for this service is good.
The provider demonstrated a strong commitment to delivering safe, effective, caring, responsive and well-led support. Assessments of people’s needs and the risks they faced informed care plans and guided staff in practice. These assessments were regularly reviewed to reflect any changes and people and their relatives were actively involved in decisions about the support they received.
Staff knew people well and understood the importance of providing person centred care, respecting people’s wishes and promoting their independence. Staff knew how to seek consent, including when people could not communicate this verbally. The staff we spoke with were compassionate and positive about their role. We received positive feedback about the organisation, staff and leaders.
Staff were recruited safely and received appropriate training, and they were supported with regular supervision.
The management team were keen to ensure best practice was always followed, and there was a culture of quality care and ongoing development. Robust governance and assurance systems supported the delivery of safe and consistent care, and the registered manager was actively involved in all aspects of the service.
People's experience of this service
People and their relatives told us they received kind and compassionate care which was personalised to reflect their individual needs and preferences. Comments included, “We have 2 staff mostly; I really rate them” and “Staff know [Name] well. They look after [Name].” When staff consistently supported the same people, positive relationships were formed, leading to more effective and person-centred support.
People and their relatives were actively involved in care planning, reviews and day-to-day decisions. They were encouraged to make choices, take control and maintain and develop their independence.
Communication was open and responsive, and people and their relatives felt able to raise concerns or provide feedback. They told us action was taken to make changes or improvements when necessary. A complaints policy was in place and up to date.