- Dentist
The Parkstone Dental Practice
Assessment report published 18 June 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 5 May 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Poole, Dorset and provides private dental care and treatment for adults and children and has a small NHS contract.
There was step-free access to the practice via a removable ramp, and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 3 dentists, 6 dental nurses and 2 dental hygienists. The nursing team share receptionist duties. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 3 dental nurses, and 1 dental hygienist.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients. On the day of our inspection, we spoke with and saw patient feedback from a further 7 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
Patients commented positively about the standards of cleanliness. “Very clean and calming office”.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “My family have never had any concerns with their treatment of us, and we can always rely on them for sound advice”.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. “All aspects of the service are excellent; reception staff, hygienist and dental care and treatment. My dental health has improved since attending this Practice and this has been maintained with minimal intervention”.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “Very good care and patient attention. Generally offer speedy appointments”.
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken