- Dentist
Dental Arts Studio- City Road
Report from 28 July 2025 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 19 November 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation, there was effective leadership from the practice’s registered manager and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Dental Arts Studio – City Road is in the London Borough of Islington and provides private dental care and treatment for adults and children.
There was step-free access to the practice with public transport links and car parking spaces available near the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 2 associate dentists, 1 specialist periodontist, 1 specialist endodontist, 3 dental nurses, 1 dental hygienist, 2 receptionists and the practice manager, who was also the registered manager. The team was supported by a chief operating officer, who also supported the other dental practices which were registered under this provider’s registration. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 associate dentist, 1 dental nurse, 1 dental hygienist, 2 receptionists and the chief operating officer.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. On the day of our inspection, we collected patient feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “All the staff in the practice are friendly and professional.”
Patients commented positively about the standards of cleanliness.
Not all patients felt able to book appointments within an acceptable timescale for their needs. At the time of our inspection, the practice was recruiting a replacement dentist, and this had impacted on the availability of routine dental appointments. Patients said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.