- Dentist
Alistair Bartlett Dental Practices - Hadrian Park
Assessment report published 17 October 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 17 September 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Alistair Bartlett Dental Practices - Hadrian Park the practice is in Wallsend and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 3 dentists, 5 dental nurses, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, 1 receptionist and the registered manager.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 1 patient. On the day of our inspection, we spoke with and saw patient feedback from a further 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “I found this practice brilliant…”
“Excellent service, polite, friendly and respectful staff.”
“I was listened to and my needs addressed…”
Patients commented positively about the standards of cleanliness. “Felt very clean.” “The practice is always very clean.”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Everything is explained thoroughly and no pressure whatsoever…”
Patients told us that when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.