Marble Arch Dental Centre

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing Well Led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breaches we found at our inspection on 8 September 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 11 February 2026, we found the practice had made the following improvements to comply with the regulations:

The practice had developed an effective governance system. Systems and processes were in the process of becoming embedded, and policies and procedures were accessible to staff ensuring patient safety and regulatory compliance.

The practice's risk management systems for monitoring and mitigating the various risks arising from the carrying on of the regulated activities had improved. In particular, the practice had set measures to ensure that the necessary risk assessments and servicing of equipment would be completed on time in future. The management of medical emergency equipment and medicines had improved, with weekly checks being completed consistently. In addition, the practice had introduced safer sharps systems and improved processes to ensure that risks of sharps injury to staff were reduced. Staff also had access to safety data sheets and risk assessments had been completed in line with Control of Substances Hazardous to Health (COSHH). In addition, improvements had been made to the monitoring of staff training and recruitment processes to ensure they complied with legislation.

The practice had developed effective systems for learning, quality assurance and continuous improvement. The practice had completed audits of infection prevention and control, radiography, antimicrobial prescribing and record keeping, and had put reminders in their diary to ensure these audits were completed at the required time intervals. The practice had also completed a disability access audit.

The practice had took measures to ensure that paper records were stored securely to comply with General Data Protection Regulations.

Staff demonstrated an open culture in relation to people’s safety and wanted to demonstrate sustainable improvement.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.