- Dentist
Grayshott Dental Practice
Assessment report published 20 August 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 30 June 2026.
We found the practice had met regulations
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Grayshott and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 6 treatment rooms. At the time of our inspection, there was a total of 23 staff, of which there were 10 dentists, 5 dental nurses, 4 dental hygienists, 2 receptionists, 1 practice manager and 1 deputy practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 2 dental nurses, a dental hygienist, the receptionists and the deputy practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback we received, and feedback routinely obtained by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “I attended my six-monthly check up and as always was seen promptly and received an honest opinion from my dentist.”
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “My dentist explained in great detail, and in terms I can understand exactly what my situation is and the various options available to me.”
Patients indicated that when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. “I have total trust and faith in the dentist. They are very thorough with the aftercare, how to look after yourself and to contact them should the need arise.”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.