• Care Home
  • Care home

St Joseph's Nursing Home

Overall: Good read more about inspection ratings

Manor House, Gay Bowers Rd, Danbury, Essex, CM3 4JQ (01245) 223367

Provided and run by:
Forest Pines Care Limited

Assessment report published 23 January 2026

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Our view of the service

Date of Assessment: 8 December 2025 to 30 December 2025. St Joseph’s Nursing Home is a nursing home providing personal and nursing care to 35 people aged 65 and over at the time of the assessment. The service can support up to 41 people. We found 2 breaches of regulations related to safe care and treatment and governance.

Medicines management required improvement, and audits did not identify the concerns we found. Issues were identified with infection control processes. However, this was actioned immediately following the assessment.

Governance systems required improvement as checks and audits had not always identified where improvements were needed in relation to medicine processes, monitoring charts and infection control, to ensure improvements were made in an effective and timely way.

Risks to people’s care and support were in place. However, improvements were needed to monitoring charts as targets for repositioning and fluid intake were not consistently met. People told us they felt safe and safeguarding processes were in place. There were enough staff to meet people’s needs. Staff were recruited safely.

People’s needs were assessed prior to admission. Staff worked well with external professionals to ensure continuity of care. Staff understood the principles of the Mental Capacity Act 2005. Staff received training to meet people’s needs.

Observations of care practice on our visit consistently demonstrated caring and compassionate staff. An activity plan was in place. This plan was regularly reviewed with people to ensure it met their preferences.

Staff knew people well and promoted their independence. Care plans were regularly reviewed and involved people and their relatives if required. Staff were very positive about the leadership team at the service and felt supported.

 

People's experience of this service

People and families consistently described the service as kind, respectful and welcoming, with visible staff and a calm atmosphere. Staff were observed seeking consent, offering choices, and supporting cultural needs.

A person told us, “I would recommend them, it is friendly, staff are pretty good friendly.” Another person added, “I would recommend them, good staff, I am in charge – I feel listened to – there is nothing to improve on.” A relative said, “This is a happy place, the people here care.”