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Archived: Dr Afzal Rehman - Park Lane

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Inspection report

Date of Inspection: 11 July 2013
Date of Publication: 15 August 2013
Inspection Report published 15 August 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 July 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The dentist and the two dental nurses had completed training on adult and child protection. This was a required component of the continuous professional development (CPD) training all qualified staff were required to undertake to maintain their professional qualifications. The dentist had attended training run by the local dental council and the PCT. The dental nurses had attended training run by the local authority. Staff we spoke with confirmed they had undertaken the safeguarding training and also attended updates periodically.

We saw that information about adult and child protection was displayed in the waiting room. There was also a statement displayed which detailed the practice’s Child Protection and Vulnerable Adults policy.

We saw a sample of staff files that showed that checks were completed before staff commenced their employment. Staff had had Criminal Records Bureau (CRB) checks to make sure they were suitable to work with people. We saw copies of these checks. Parents of child patients we spoke with told us that they were confident the surgery was safe environment for children.