- Dentist
Eyre Street Dental
Assessment report published 29 April 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site assessment on 26 March 2025.
We found the practice had not met all regulations.
Recruitment procedures did not always reflect current legislation.
We identified scope for improvement in ensuring effective leadership and a culture of continuous improvement were established at the service.
We identified scope for improvement in the recording of completion of monitoring tasks associated with fire safety, equipment maintenance and medical emergency equipment.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks.
The practice is in Clay Cross, in Derbyshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 9 treatment rooms. At the time of our assessment, there was a total of 27 staff, of which there were 8 dentists, 14 dental nurses, 3 receptionists and 2 practice managers. We gathered feedback from staff and spoke to a range of staff during our assessment, including 4 dentists, 3 dental nurses, 3 receptionists and 1 practice manager.
The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the assessment findings below.
We have asked the provider for an action plan in response to the concerns found at this assessment.
People's experience of this service
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients told us that when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.