Church View Dental Practice Limited

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Patient feedback provided a positive view of the dental team and care provided by the practice. Patient comments included that staff were welcoming and attentive, acted with integrity and showed compassion. Comments included, “Church View are always very welcoming, reassuring and professional. The care I have received feels very personal focused and individual. The practice is always very clean.”

Patients said staff were professional, courteous and considerate. Patients told us, “I feel I have been treated with great empathy and professionalism and have always found staff extremely friendly and welcoming” and “Dentists explain what they are doing and why throughout treatments using modern procedures, showing empathy at all times.”

Patients felt they were treated as individuals and their personal and cultural needs were respected. Comments included, “Lovely, friendly and great care for nervous patient.”

We were provided with a patient survey. The contents of which we noted were wholly positive.

People received care from staff who were aware of their responsibility to respect people’s diversity and human rights and of the importance of privacy and confidentiality.

Staff felt respected, valued and supported in their roles and their wellbeing was supported.

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.