• Care Home
  • Care home

Archived: Lyme Regis Care Home with Nursing

Overall: Requires improvement read more about inspection ratings

14 Pound Road, Lyme Regis, Dorset, DT7 3HX (01297) 442322

Provided and run by:
Lyme Regis Care Home Limited

Important: The provider of this service changed - see old profile
Important:

We served warning notices on Lyme Regis Care Home Limited on 6 February 2026 for failing to meet the regulations related to premises and equipment and good governance. In addition, the requirements of warning notices issued on 15 August 2025 for regulations 12 and 17 had not been fully met.

Assessment report published 22 April 2026

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Requires improvement

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

Lyme Regis Care Home with Nursing is a nursing home for up to 27 people. The inspection took place between 14 January 2026 and 2 February 2026. This inspection took place to assess if improvements had been made since we last inspected in July 2025. We looked at all 5 key questions as well as the concerns cited in warning notices, served after the last inspection.

We found the provider remained in breach of regulations. Whilst we found some improvements had been made to the environment, further improvements were needed to protect people from potential risks and avoidable harm. The provider had not made all the required improvements following the previous inspection and we found further concerns at this inspection. The service remains rated requires improvement. We have requested action plans for other breaches of regulation.

Risks to people were not always effectively assessed meaning care plans did not always accurately reflect how staff should safely meet people’s needs. While some improvements had been made, areas of the service required maintenance and updating. For example, some radiator cabinets were broken or not fixed to walls and some doors were damaged.

People were not always protected from the risk of infection. Throughout the premises, fixtures and furniture was chipped and had porous surfaces where cleaning harmful bacteria would notbe possible. Areas throughout the service were visibly unclean and items such as toothbrushes were not hygienically stored.

People were supported to see GPs as needed and the Frailty Team visited regularly. However, we found 2 people who had recently decided they could not eat solid food or take tablets due to swallowing difficulties who had not been referred for professional assessments.

Audits had not identified and addressed concerns we found in different areas of the service. The service had experienced changes to the leadership team and this had resulted in inconsistent oversight and improvement in the service. At the time of this inspection, a permanent manager had been appointed and deputy manager was being recruited with a plan to creating a more consistent leadership team.

In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.

We have asked the provider for an action plan in response to the concerns found at this inspection.

 

People's experience of this service

People told us they felt cared for and staff were well liked. Some relatives told us the premises were ‘shabby’ and needed decoration and another relative told us their family members room had defective equipment.

Some people had not seen a care plan for their relative and had not been asked to be involved in the process, some had copies of care plans. There was a lack of consistency in this area.