- Dentist
Solihull Dental Centre & Implant Clinic
Assessment report published 14 October 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 8 September 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Solihull and provides NHS and private dental care and treatment for adults and children.
The practice was located on the first and second floor and due to the limitations of the building disabled access was not available to this practice. The practice is located in Solihull town centre and car parking spaces are available near the practice.
The practice had 6 treatment rooms. At the time of our inspection, there was a total of 34 staff, of which there were 14 dentists – including 1 foundation dentist, 1 endodontist/periodontist, 11 dental nurses – including 6 trainees and 3 practice management staff, 1 dental therapist, 3 dental hygienists, 4 receptionists and a reception manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists – including the provider, 3 dental nurses – including a nurse working on reception, 1 dental hygienist, 2 receptionists, the assistant practice manager and the practice manager.
People's experience of this service
On the day of our inspection, we saw patient feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.