- Dentist
Chessington Dental Practice
Assessment report published 1 October 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 24 September 2025
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in the London Borough of Kingston upon Thames and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces were available onsite.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were 3 dentists, 1 orthodontist, 1 qualified dental nurse, 1 trainee dental nurse, 1 dental hygienist, and the practice manager who also carried out reception duties. We gathered feedback from staff and spoke to a range of staff during our inspection, including the 2 principal dentists, 1 dental nurse and the practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
On the day of our inspection, we saw patient feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“Excellent, friendly (painless)! Very clean.”
“Lovely service, professional staff.”
“A very good atmosphere for both patients and staff.”
“Excellent surgery. Go the extra mile, trustworthy, inspire confidence, can’t say enough good things.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “[The dentist] is excellent, knowledgeable, lovely manner and always explains full details about procedures.”
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.