Archived: Dentozen Leeds

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

The provider had systems to ensure that people who used the service received person-centred, care and treatment, that was appropriate, met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged.

Staff kept up-to-date with current evidence-based practice, and had the skills, knowledge and experience to carry out their roles.

Where applicable, patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under the national faster diagnosis standard.

Staff obtained patients’ consent for treatment in line with legislation and guidance and understood their responsibilities under the Mental Capacity Act 2005. Staff we spoke to described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly.

The practice had systems for prescribing of medicines in line with current guidance. Antimicrobial prescribing audits were not in place as recommended in best practice guidance. The practice assured us they would implement this going forward.

We looked at 15 patient care records. The information recorded in these patient care records was mostly in line with recognised guidance. We saw evidence the dentists justified, graded and reported on the radiographs they took.

However, we noted that when direct access was undertaken, staff did not always record in patient notes further treatment that maybe required, or that airway protection was being used for procedures such as root canal treatments. We were assured that the information was being shared verbally with patients, but this was not reflected in all clinical records reviewed. Direct access allows patients to see specific dental care professionals, such as dental hygienists and therapists, without needing a referral or prescription from a dentist first.

Staff we spoke to felt the practice supported them to develop and enabled them to take on responsibilities.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.