Astell Care Centre

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider had clear responsibilities, roles, systems of accountability and good governance. Since the last inspection they had strengthened them and redesigned the audits to ensure they picked up the full range of issues a service might face. They used these to manage and deliver good quality, sustainable care, treatment and support.

Internal governance procedures were in place with a range of quality monitoring systems and audits. These generally had helped identify where actions were required and areas for improvement. The registered manager was supported in their governance procedures by a regional manager, who routinely visited the service. There was effective oversight by the provider and a internal quality team was also available to provide support.