Ultrasound-Care Bromsgrove

Safe  

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating had improved to good.    

At our last inspection we rated this key question requires improvement. The service was in breach of legal regulation in relation to Mental Capacity Act and Learning Disability and Autism training; clinical risks did not include mitigation. The service has made improvements. We saw risk assessments clearly detailed actions to be taken. At this assessment the rating has improved to good.    

Not all staff had completed all mandatory training, and clinical supervision was not embedded into practice. However, the centre was appropriate to the needs of the service and kept clean. Patient risks were routinely checked prior to appointments, which facilitated preparation and patient comfort. There were clear and robust pathways for escalation of findings, and staff made sure patients understood the risks and next steps before they left. Staffing was appropriate to the needs and there was flexibility across roles which enabled the service to run effectively.  

The service was in breach of legal regulation in relation to people’s safe care and treatment.