- GP practice
Bewdley Medical Centre
Assessment report published 11 May 2026
Contents
Ratings
Our view of the service
Bewdley Medical Centre is a GP practice located in Worcestershire. The surgery is part of Wyre Forest Health Partnership which is a partnership of 5 GP practices: Bewdley Medical Centre, Church Street Surgery, Hagley Surgery, Kidderminster Medical Centre, and Stourport Medical Centre. Bewdley Medical Centre delivers services to around 15,197 patients under a contract held with NHS England. The provider is registered with CQC to deliver the following Regulated Activities: Diagnostic and screening procedures; Family planning; Maternity and midwifery services; Treatment of disease, disorder or injury; and Surgical procedures.
The National General Practice Profiles states that the ethnic make-up of the practice area is 97.61% White, 0.70% Asian, 0.20% Black, 0.90% Mixed Ethnicities, and 0.59% Other Ethnicities. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 6th decile (6 out of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
The practice was previously inspected in 2024. We carried out a comprehensive inspection on 18 and 27 February 2026 and rated the practice Good in all domains and Good overall.
People's experience of this service
The results of the National GP Patient Survey found 80% of patients described their overall experience of Bewdley Medical Centre as ‘Good’ which was above the national average of 75%. 85% of patients reported the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment. 86% of patients reported the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment. 83% of patients found the reception and administrative team at Bewdley Medical Centre helpful.
Data shared from the NHS ‘Friends and Family Test’ showed that the vast majority of patient experience about the practice was highly positive. 97% of patients surveyed said they found their care at the practice to be either ‘Very Good’ or ‘Good.’
To hear from patients about their experiences we asked the service to share details of CQCs ‘Give Feedback on Care’ process. CQC received feedback from 11 patients of which 3 were positive about their experience of the service; and 8 were negative. Positive patient feedback related to the care, treatment and support received from staff. Negative feedback related the appointment system where patients reported difficulties making appointments; and communications issues between staff and patients relating to their care and treatment.