Your New Smile Harwell

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We found this practice was providing safe care in line with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

The practice had processes to identify and manage risks, but improvement was needed to ensure processes were effective.

Checks of emergency equipment and medicines did not follow national guidance to ensure availability and suitability for use.

Staff knew how to respond to a medical emergency and had completed training in emergency resuscitation and basic life support every year.

The premises were free from clutter.

The practice had not carried out risk assessments in relation to the safe storage and handling of every substance hazardous to health that was in use by staff.

Records of servicing, in line with manufacturer’s instructions, was available for most of the equipment used at the practice but improvement was needed to ensure that servicing for the handheld x-ray machines was carried out when required.

The practice’s oversight of fire safety management procedures were not effective.

The practice had a recruitment policy and procedures that reflected relevant legislation. However, these were not consistently followed and oversight of recruitment checks required improvement.

The practice ensured clinical staff were qualified, registered with the General Dental Council and had appropriate professional indemnity cover.

The practice could not demonstrate that every new member of staff had an appropriate role specific structured induction. This included agency staff.

Staff demonstrated knowledge of safeguarding and were aware of how safeguarding information could be accessed. Staff knew how to escalate safeguarding concerns within the practice and externally.

The practice ensured staff training, including continuing professional development, was up to date.

Staff felt respected, supported and valued, and they were proud to work in the practice.

The practice had protocols to ensure effective safe segregation and disposal of hazardous waste.

We saw, and staff confirmed that single use items were not reprocessed.

Improvement was needed to ensure that infection control procedures reflected published guidance.

Not all relevant staff demonstrated knowledge and awareness of infection prevention and control processes.

The practice was unable to demonstrate that a healthcare premises Legionella risk assessment had been undertaken.

The practice was unable to demonstrate that appropriate validation, testing and periodic test procedures were carried out for the equipment used for the decontamination of instruments.

A recent infection prevention and control audit did not reflect current practice.

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.