- GP practice
BHF Highgate Surgery
Report from 7 May 2025 assessment
Contents
Ratings
Our view of the service
We conducted this assessment as a new registered location due to the provider moving premises. Date of Assessment: 25 June 2025 to 26 June 2025. BHF Highgate Surgery is a GP practice which delivers service to 3153 patients under a contract held with NHS England. The National General Practice Profiles states that 97.85% of the practice patient list is White, 0.55% Asian and 1.27% Black, Mixed ethnicity and Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 3rd decile (3 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
People's experience of this service
People were positive about the quality of their care and treatment. Recent National GP Patient Survey results showed 76% of patients surveyed responded positively to their overall experience of their GP Practice (National average 74%) and the NHS Friends and Family Test results showed people were highly satisfied with services, including access to the practice and staff were praised highly by patients for their kindness, caring and professional attitudes with many patients commenting on the helpfulness of all staff. There was an active patient participation group (PPG) who represented the views of people using the service.