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The Hydro Domiciliary Care Agency

All reports

Inspection report

Date of Inspection: 22 October 2013
Date of Publication: 26 November 2013
Inspection Report published 26 November 2013 PDF


Inspection carried out on 22 October 2013

During an inspection looking at part of the service

There were eight people using the service at the time of this inspection, including four people in the apartments attached to Lilybank Hamlet care home. We met three of the people using the service and spoke with two staff.

We found that the provider had taken action following our last inspection. This had resulted in changes and improvements to how care was planned and delivered. Medication was given safely and recorded correctly and there were systems to monitor this. People�s personal records were up to date and included full details of their needs and individual preferences. Staff were up to date with required training and had regular supervision to support them to meet the needs of people using the service.

The provider had taken some action to ensure that people were asked for their consent before they received care or treatment. However, we found that people were not always asked for consent to their care. Assessments of people�s capacity to consent were in place but were not in line with the relevant legislation. This meant that people�s rights may not be protected and upheld.