- Care home
Thimbleby Court
Assessment report published 1 July 2026
Contents
Ratings
Our view of the service
Date of assessment: 2 June to 11 June 2026
Thimbleby Court is a care home that provides support for older and younger adults living with dementia and physical disabilities. The service is registered to support 58 people, at the time of the inspection, 49 people were using the service.
Staff demonstrated a strong commitment to delivering high-quality, person-centred care that was responsive to people’s individual needs and continuously focused on improving outcomes. People experienced care that was compassionate and tailored to what mattered most to them, with staff understanding people’s preferences and supporting them in ways that enhanced their daily lives.
Care was designed to promote independence with meaningful opportunities for people to make decisions and remain involved in their routines and activities. The service went beyond meeting basic care needs by supporting people to take part in experiences that reflected their interests and personal goals, contributing to increased confidence and overall wellbeing.
There was a strong emphasis on creating a positive and inclusive environment. The service worked creatively with volunteers, families and the wider community to provide opportunities for social interaction to reduce the risk of isolation and enhance people’s sense of belonging. Initiatives to support wellbeing, including physical activity and creative engagement were well embedded and contributed to improved quality of life.
Leadership was visible and effective, with a clear focus on continuous improvement and maintaining high standards of care. Systems were in place to monitor quality and respond to feedback, alongside ongoing innovation and forward planning to further enhance care delivery and involvement.
People's experience of this service
People consistently reported positive experiences of living at the service and described care that was kind and responsive to their needs. People and relatives told us staff knew them well and took time to understand what was important to them. This supported a personalised approach where people felt valued and treated as individuals.
People described being able to make choices about their daily lives. They were supported to maintain independence and take part in meaningful experiences, which contributed to improved confidence and overall wellbeing.
Relatives spoke positively about the difference care had made, with some describing clear improvements in people’s health and quality of life. A relative told us, “I cannot tell you how many people I have recommended the home to. I recommend it to anybody. If [my family member] had to be moved I would be horrified. I want them to end their days there. It is worth every penny.” Another relative told us, “They love it there. I can bring the dog in. I love it. I have recommended to my friend.”
Staff were observed to interact with people in a warm and respectful manner, taking time to communicate effectively and provide reassurance where needed. People felt comfortable approaching staff and were confident their needs would be met.
People were involved in their care and had opportunities to provide feedback. They told us they felt listened to and that their views were taken seriously.