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Inspection report

Date of Inspection: 19 April 2013
Date of Publication: 15 May 2013
Inspection Report published 15 May 2013 PDF

Overview

Inspection carried out on 19 April 2013

During a routine inspection

During our visit to the service on 19 April 2013 we spoke with four people who used the service and five staff members.

We found that people were provided with a choice of nutritious food and hydration in sufficient quantities to meet their needs. People were complimentary about the food provided. One person said, "The food is excellent. I have not had a single bad meal since being here. We are given choices ." Another person said, "The food here is like any restaurant, could be not so good but overall it is good."

There were systems in place to ensure that people's medicines were managed and administered safely. We noted that the practice in place to ensure handwritten entries on the medication administration record (MAR) sheets were countersigned by a second staff member was not consistently followed.

The service had suitable arrangements in place to ensure equipment used to promote people's safety was appropriately maintained. There was an effective recruitment procedure to ensure staff were recruited appropriately. We found that the service regularly assessed and monitored the quality of care that people received.