- Dentist
Fiveways Advanced Dental Care
Assessment report published 18 March 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 11 March 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Liverpool and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, near the practice.
The practice had 5 treatment rooms. The total number of staff was 25. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental therapist, the compliance lead and the practice manager.
People's experience of this service
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 15 patients. On the day of our inspection, we saw patient feedback from a further 84 patients, who had left online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included: “I’ve been with Fiveways Dentist for years and the service is always amazing. The team are consistently professional, friendly, and make every visit a positive experience. The dental nurses are fantastic, so kind, reassuring and attentive, and the girls on reception are always warm, welcoming and helpful. I wouldn’t hesitate to recommend them to anyone looking for a reliable and friendly dental practice.” “Had a great experience so far. My journey with them has been great and cannot fault the service. I am very happy with my progress and look forward to further appointments to get me my perfect smile.” “This is an exceptional practice all staff members are caring and engaging and thorough, my dentist is outstanding.” Patients commented positively about the standards of cleanliness. “Facilities are always up to date and clean.” Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “Happy to accommodate needs and they always confirm appointments and call before as well.” Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients said when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.