• Hospital
  • Independent hospital

One Hatfield Hospital

3 Hatfield Avenue, Hatfield, Hertfordshire, AL10 9UA (01707) 443333

Provided and run by:
PHG Hospitals B Limited

Important: The provider of this service changed. See old profile

Inspection summaries and ratings from previous provider

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Background to this inspection

Updated 12 September 2019

One Hatfield Hospital is operated by One Ashford Healthcare Limited. The hospital was purpose built and opened in December 2017. It is a private hospital in Hatfield and primarily serves the communities of Hertfordshire. It also accepts patient referrals from outside this area. The hospital provides services for adults, as well as children and young people from the age of 0 to 17 years.

The hospital is registered to provide the following regulated activities:

  • Surgical procedures
  • Diagnostic and screening procedures
  • Treatment of disease, disorder or injury
  • Family planning

The hospital has had a registered manager in post since registering with the Care Quality Commission (CQC) in December 2017.

The registered manager is the hospital’s accountable officer for controlled drugs.

The hospital offers services to NHS patients, self-pay funded patients and privately insured patients.

Services for children & young people

Good

Updated 12 September 2019

Children and young people’s services were a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

We rated this service as good because it was safe, effective, caring, responsive and well-led.

Diagnostic imaging

Requires improvement

Updated 12 September 2019

Diagnostic imaging services were a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

We rated this service as requires improvement because safety and leadership require improvement, although we found the service was caring and responsive. We do not rate effective for diagnostic imaging.

Endoscopy

Good

Updated 12 September 2019

Endoscopy services were a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

We rated this service as good because it was safe, responsive and well-led. We do not rate effective for independent endoscopy services. We did not have enough evidence to rate caring.

Outpatients

Good

Updated 12 September 2019

Outpatients services were a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

We rated this service as good because it was safe, caring, responsive and well-led. Although some elements in the safe domain require improvement, the overall standard of service provided outweighs those concerns. Therefore, we have deviated from our aggregation rating of the safe key question to rate this service in a way that properly reflects our findings and avoids unfairness. We do not rate effective for outpatients.