Beverley House

At our last inspection of the service, we rated this key question as Good. At this inspection the rating has remained the same. This meant people were safe and protected from avoidable harm. The service provided care and treatment in a way which made people feel safe, supported, and listened to. People felt safe within the environment and knew who to speak to if they needed any help or had any concerns. People were supported to make positive choices about their lives and encouraged to be involved in their care and treatment which helped balance the risk of harm. The environment was safe and clean. Staff had clear roles and responsibilities for managing and improving safety and were aware of policies and procedures to minimise restrictive practices and manage risk. Leaders ensured there were enough skilled people to deliver safe care that promotes choice, control and individual well-being.