The Care Quality Commission

Archived: Lavender House Care Home

205 Broadway, Peterborough, Cambridgeshire, PE1 4DS (01733) 564979

Provided and run by:
Mr Baldey Marjara

Important: The provider of this service changed. See new profile

All Inspections

24 May 2012

During a routine inspection

Four of the six people we spoke with told us that their support and care needs were met and were satisfied how staff looked after them. One person said, "We are very well looked after here. The staff are very kind." Another person told us that staff supported them in a way that made them feel better and less anxious about a forthcoming hospital appointment.

Due to their verbal communication difficulties, the two other people who we spoke with were enjoying taking part in social activities, including listening to music whilst sitting outside in the sunshine.

All of the people we spoke with told us that they liked their rooms and said they felt, "safe" due to the security of the premises.

We used a number of different methods to help us understand the experiences of people using the service, because some of the people using the service had complex needs which meant they were not able to tell us their experiences. We spoke with a member of the local authority who told us that, in their view, the people living at Lavender House Care Home were receiving a good standard of care and there were no concerns about the standard of the service provided.