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Archived: Leicester Domiciliary Care Services

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Inspection report

Date of Inspection: 27 February 2012
Date of Publication: 2 April 2012
Inspection Report published 2 April 2012 PDF | 42.9 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 27/02/2012, looked at records of people who use services, reviewed information from stakeholders and talked to people who use services.

Our judgement

People were supported and cared for by staff who had undergone a robust recruitment process which had included processes to determine there suitability to work with vulnerable adults.

User experience

We did not speak to people whose records we had viewed as we were unable to speak with them on the telephone or they were unable to give their permission for us to contact them.

Other evidence

We looked at information held about three members of staff who worked at the service. We found that the provider had undertaken checks on staff to determine their suitability to work with vulnerable adults. A vulnerable adult is someone who is unable to protect themselves from significant harm or exploitation due to their health, age or disability. Checks that had been undertaken included a Criminal Record Bureau (CRB) disclosure, the seeking of two written references and proof of a prospective staff’s identity