You are here

Archived: The Grange

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 6 August 2013
Date of Publication: 3 September 2013
Inspection Report published 03 September 2013 PDF


Inspection carried out on 6 August 2013

During an inspection looking at part of the service

At the last inspection in April 2013 we found people did not experience care, treatment and support that met their needs and protected their rights. This was because some of the actions set out in people's care plans had not been carried out. In addition, the provider did not have effective recruitment and selection processes in place and staff were not supported to enable them to deliver care and treatment safely and to an appropriate standard.

We returned to inspect on 6 August 2013 to review whether the provider had made improvements. We found improvements had been made in all of these areas.

We found care and treatment was planned and delivered in a way that was intended to ensure people�s safety and welfare. We found care files were well organised and it was relatively easy to gain an overview of people�s needs. We also found some areas of care were more difficult to track.

We saw the provider had updated their recruitment procedure and saw staff recruited recently had been through the checks required before commencing employment. This included identity checks, police checks and the receipt of satisfactory employment and character references.

We found staff were supported in relation to their responsibilities. This included the provision of appropriate training and supervision.