- Dentist
Apple Dental Practice - Winterbourne
Report from 7 March 2025 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 9 May 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Apple Dental Practice - Winterbourne is part of Rodericks, a dental group provider. The practice is in Winterbourne, Bristol and provides NHS and private dental care and treatment for adults and children.
Car parking is available in nearby residential streets.
The practice had 4 treatment rooms.
At the time of our inspection, there was a total of 23 staff working, of which there were 6 dentists, 7 dental nurses (including 1 trainee dental nurse), 2 dental hygienists, 5 receptionists, 1 administrator, 1 support staff member and the practice manager.
We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental nurse, 1 dental hygienist, the practice manager, who is also the registered manager, and the group compliance manager.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. On the day of our inspection we saw feedback from 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients told us that when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.