- Care home
Rosebery House
Assessment report published 30 March 2026
Contents
Ratings
Our view of the service
Date of Assessment: 24 February to 6 March 2026. Rosebery House is a residential care home located in the town of Barnsley. It offers a holistic and therapeutic recovery support model for up to 6 adults with mental health support needs. At the time of our site visit, there were 6 people living at the service. This is the first assessment of the service since it was registered in August 2023.
People were supported to stay safe and were protected from risk of abuse. The service had enough staff with the right qualifications, skills, training, and experience to keep people safe from avoidable harm and abuse and to provide the right care and treatment.
People received person-centred care, risks were managed, and they were supported with medicines. Care plans captured the voice of people and placed them at the centre of their care. Staff knew people well, and people’s emotional and social needs were valued by staff and informed care and support. Relationships between staff and people were caring and supportive.
People were treated with respect, kindness, and care and were encouraged to maintain their independence. People were offered choices, and their decisions were respected. People’s quality of life was enhanced by a range of social events and community integration.
Health professional involvement was sought in response to people’s changing needs. Managers were inspiring and strove to motivate staff to succeed. Staff were proud to work for the service and spoke highly of the culture of teamwork and support. Without exception staff said they would be happy for a relative or friend to live at the home and felt they would be safe.
People lived in a clean and well-maintained home. Suitable infection control arrangements were in place. We identified some minor environmental issues which were being addressed.
The leadership, governance structures and culture within the service were used to effectively drive and improve the delivery of high-quality person-centred care.
People's experience of this service
People told us they were happy with the service. They said staff understood their needs and treated them with dignity and kindness.
People said they received kind and caring support. They described staff as friendly, respectful and helpful. During our visit, we saw warm and positive interactions. Staff paid attention to what people needed and were patient and understanding.
People said they felt listened to. Staff asked them about their choices and supported them to stay as independent as possible. One person said, “It’s all right living here, it’s like Butlins. I feel safe.” Another said, “The staff are good at listening to you and lifting you when you are down.” A relative told us, “Where there’s a problem, we always work together to find a solution.”
People told us they felt safe and believed staff would help them quickly if needed. They said they were comfortable speaking up if they had concerns and felt these would be taken seriously.
People said they could personalise their rooms and make them feel like home. Staff supported them to stay in touch with family and friends and encouraged them to stay involved in the local community.
People’s support plans included clear information about their needs, preferences and daily routines. Care plans were reviewed regularly to keep them up to date. People and their relatives said they were involved in these reviews and felt their views mattered.