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Herondale

Overall: Inadequate read more about inspection ratings

2 Herondale, Basildon, Essex, SS14 1RR (01268) 523399

Provided and run by:
Choice Support

Important: The provider of this service changed. See old profile
Important:

We served a warning notice on Choice Support on 18 June 2026 for failing to meet the regulations related to medicines, safe care and treatment and good governance at Herondale. 

Assessment report published 27 July 2026

On this page

Responsive

Requires improvement

7 July 2026

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

We have not awarded this service a score for Responsive.

Find out about when we will not publish a key question score and what we look at when we assess Responsive.

Person-centred Care

Score: 2

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Care provision, Integration and continuity

Score: 2

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Providing Information

Score: 3

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Listening to and involving people

Score: 2

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in access

Score: 2

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in experiences and outcomes

Score: 2

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Planning for the future

Score: 2

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.