• Care Home
  • Care home

Whitemoor House

Overall: Good read more about inspection ratings

Southampton Road, Lyndhurst, SO43 7BU (023) 8081 2297

Provided and run by:
Minstead Trust

Assessment report published 6 July 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of inspection: 14 April to 20 May 2026. This service is a registered care home. At the time of the inspection the service was supporting 9 people, including people with a learning disability and autistic people. This was the first inspection we have completed at this service.

We assessed the service against “Right support, Right care, Right culture” guidance to make judgements about whether the service guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found there was evidence that the core values of choice, promotion of independence and community inclusion were at the center of people’s day-to-day support.

People were supported by staff who were highly skilled, and knowledgeable in caring for people with additional needs. Staff were skilled in helping people to express their views and communicated with them in ways they could understand.

People's experience of this service

People and their families were positive about the quality of care and support they received. They told us they felt safe, listened to and able to speak up. Comments from people included, “staff are helpful, they know me well and what I enjoy, I really like it here.” And “I like that I can go more places here.” Another person said, “Lovely staff. They are fantastic it is 10 out of 10”.