- Independent mental health service
Fir Trees Independent Hospital
Assessment report published 1 October 2026
Contents
Ratings - Long stay or rehabilitation mental health wards for working age adults
Our view of the service
We rated the service as good for the long stay or rehabilitation mental health wards for working age adults.
Mental Health Act and Mental Capacity Act Compliance Summary
All staff had received Mental Health Act and Mental Capacity Act training. Staff had a good understanding of the Mental Capacity Act, in particular the five statutory principles. They also had policies and procedures in place. Staff knew where to go to seek help or support in these areas. Staff had easy access to administrative support and legal advice on implementation of the Mental Health Act and its Code of Practice. Staff knew who their Mental Health Act administrators were.
People's experience of this service
We spoke with 4 patients and 3 carers. They told us the staff were nice, polite, caring and compassionate. Carers told us they could attend ward rounds and were kept updated about their family members and the visiting times were flexible. Carers told us they felt their family members were safe and they had seen improvements. Patients told us the unit was always clean, and nurses and staff were always available to speak with them. They told us the food was alright and they had a choice. They also told us they could get involved in cooking sessions and received advice to help them live a healthier life. Patients told us they completed a weekly planner for activities on and off the unit. Patients felt safe on the unit.